How to climb the ladder at Walmart according to its HR chief

Success begins with mastering your immediate role rather than looking past it. Morris notes that the employees who stand out are those who strive to be exceptional in their daily tasks, demonstrating consistency before seeking a formal promotion. Once that foundation is secure, the next phase involves volunteering for new initiatives and taking on duties typically reserved for the position above yours. This behavior signals readiness for leadership even before the title changes.

Beyond internal performance, Morris emphasizes the value of frontline experience during the hiring process. Whether gained through retail, babysitting, or family businesses, having worked in an hourly role provides a perspective she considers essential for effective leadership. Morris herself started working at 13 in a dry cleaner, an experience she credits with helping her understand the realities of the workforce she now manages.